In these unprecedented and challenging times, a recruiter can easily lose sight of the “why” and fall into the trap of boredom and burnout. How do you recover from burnout and reignite your passion? My special guest, Sharon Hulce explains how creativity and continuously reinventing yourself can help you overcome these challenges.
Sharon is the president of Employment Resource Group Inc. (ERG) in Wisconsin and has twenty-four years of expertise in Executive Search specializing in placing outstanding leaders. She has won numerous awards including MRI’s Person of the Year and also Account Executive of the Decade.
She is also a Forbes Author who recently published her book, “A Well Done Professional Midlife Crisis: How To Bleed Passion & Energy Back Into Your Career”.
Episode Outline and Highlights
- [2:07] Sharon shares the story behind her book, “A Well Done Professional Midlife Crisis”
- [7:18] How do you fight “recruiter’s burnout?”
- [12:29] Running a desk during a crisis – three specific steps you can take.
- [25:00] How do you uncover an MPC’s real value?
- [29:07] How inbound marketing is changing the landscape of the recruitment industry.
- [31:07] Hear the four “buckets” that Sharon applied in order to generate more inbound leads.
- [41:10] Sharon explains her company structure and how it works.
- [48:22] How Sharon shifted from contingent to retained search.
Resilience in This Time of Crisis
In this challenging environment, many recruiters can easily forget their “why.” What helped Sharon operate during times of crisis? As she puts it, “I have been through two recessions, 9/11, and now a pandemic. So, in my career, I’ve been through a lot. The one thing that I think has made us resilient and stay optimistic and energetic, and actually continue to build through all of this is really understanding what does value mean for your customers.” Hear three specific steps she took to stay in shape during times of crisis.
Shifting to a Retained Search Business Model
Sharon has been doing a retained search business model for 18 years. I am an evangelist of the retained model for the benefits it brings to the client, candidate, and the recruiter. However, shifting to this model from a contingent business model can be challenging to some recruiters especially if their client would prefer the former.
How did Sharon come about shifting to the retained search? “I had worked a contingent desk for just shy 17 years… The day I decided I wasn’t doing it any other way [shifting to retained] I lost my top 3 clients. So fifty percent of my business went away. And I held my ground… I said listen, “You have changed your value proposition multiple times since we’ve started working together. I am now changing mine. I am good at what I do. I am a top 5 construction practice in the country. If you want to work with me as the owner of this organization and have my work on your searches, you need to pay me to do it.” Listen to how being firm and being able to deliver helped Sharon shift to the retained business model.